{"id":710,"date":"2019-01-24T11:36:26","date_gmt":"2019-01-24T09:36:26","guid":{"rendered":"https:\/\/www.fvp.fi\/?page_id=710"},"modified":"2026-02-07T14:09:57","modified_gmt":"2026-02-07T12:09:57","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.fvp.fi\/en\/company\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_2,1_4″ _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_blurb title=”Fault service 24 h” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#dd3333″ icon_placement=”left” image_icon_width=”16px” admin_label=”Vikap\u00e4ivystys 24 h” _builder_version=”4.22.1″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” image_icon_custom_padding=”8px|8px|8px|8px|false|false” max_width=”100%” animation=”off” border_radii_image=”on|100%|100%|100%|100%” use_circle=”on” use_circle_border=”off” circle_color=”#dd3333″ global_module=”718″ saved_tabs=”all” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#019069″ image_icon_background_color__sticky=”#019069″]<\/p>\n

Call 03 4126 717<\/h4>\n

[\/et_pb_blurb][et_pb_blurb title=”Saving energy” url=”https:\/\/www.fvp.fi\/en\/saving-energy” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#0066cc” icon_placement=”left” image_icon_width=”16px” admin_label=”Energian s\u00e4\u00e4st\u00f6” _builder_version=”4.22.1″ header_line_height=”1.5em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation=”off” border_radii_image=”on|100%|100%|100%|100%” use_circle=”on” circle_color=”#0066cc” global_module=”719″ saved_tabs=”all” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#019069″ image_icon_background_color__sticky=”#019069″][\/et_pb_blurb][et_pb_blurb title=”Distribution network” url=”https:\/\/www.fvp.fi\/en\/distribution-network\/” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#4cb105″ icon_placement=”left” image_icon_width=”16px” admin_label=”Verkkoalue” _builder_version=”4.22.1″ header_line_height=”1.5em” background_size=”initial” background_position=”top_left” background_repeat=”repeat” image_icon_custom_padding=”8px|8px|8px|8px|false|false” animation=”off” border_radii_image=”on|100%|100%|100%|100%” use_circle=”on” circle_color=”#4cb105″ global_module=”720″ saved_tabs=”all” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#019069″ image_icon_background_color__sticky=”#019069″][\/et_pb_blurb][et_pb_blurb title=”Monitor your energy consumption” url=”https:\/\/oma.datahub.fi\/” url_new_window=”on” use_icon=”on” font_icon=”||divi||400″ icon_color=”#ffffff” image_icon_background_color=”#123964″ icon_placement=”left” image_icon_width=”16px” admin_label=”Seuraa kulutustasi” _builder_version=”4.26.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” image_icon_custom_padding=”8px|8px|8px|8px|false|false” text_orientation=”center” animation=”off” border_radii_image=”on|100%|100%|100%|100%” border_style=”solid” use_circle=”on” circle_color=”#123964″ global_module=”721″ saved_tabs=”all” global_colors_info=”{}” image_icon_background_color__sticky_enabled=”#019069″ image_icon_background_color__sticky=”#019069″][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Sis\u00e4lt\u00f6teksti” _builder_version=”4.27.5″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Contact us<\/h1>\n

Note! We are a electricity distribution company. All contracs are done with an electricity seller you choose.<\/h4>\n\n\n\n\n\n\n\n\n
\n

Customer service<\/strong> (by phone\/email: Mon-Fri 9-15, at office: Wed 9-16)<\/p>\n

    \n
  • When move-in \/ move-out, plase contact your electricity seller (we don’t sell energy).\u00a0<\/li>\n
  • When you make a deal with an electricity seller, we generate a distribution contract automatically with the same customer information you gave to your seller and send you a confirmation.<\/li>\n<\/ul>\n

    Note! Customer service at Paulinkatu office is open only on Wedesdays at\u00a0 9 – 16.<\/p>\n<\/td>\n

\n

03 4126 710<\/p>\n

asiakaspalvelu@fvp.fi<\/a><\/p>\n<\/td>\n<\/tr>\n

Fault service<\/strong> 24h \/ 365 days<\/td>\n03 4126 720<\/td>\n<\/tr>\n
Cable lookup service<\/strong><\/td>\n03 4126 730<\/td>\n<\/tr>\n
\n

Technical customer service<\/strong><\/p>\n

\n

03 4126 740<\/p>\n

verkkopalvelut@fvp.fi<\/span><\/a><\/p>\n<\/td>\n<\/tr>\n

\n

Payments issues\u00a0 \/ Ropo<\/strong> (Mon-Fri 8-18)<\/p>\n

    \n
  • due date changes<\/li>\n
  • payment plans<\/li>\n
  • inquiries about unpaid invoices<\/li>\n<\/ul>\n

    Please contact Ropo directly since they do of our account receivables.<\/em><\/p>\n<\/td>\n

\n

09 4246 1337<\/p>\n

www.myropo.fi<\/a><\/p>\n<\/td>\n<\/tr>\n

\n

Telephone switch \/ service menu<\/p>\n<\/td>\n

\n

03 41261<\/p>\n

verkkopalvelut@fvp.fi<\/span><\/a><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Street address: <\/strong>Paulinkatu 9, 30420 Forssa<\/p>\n

Direct contacts<\/h3>\n

Note! With our technical customer service number 03 4126 740 you reach all you expers (Niko, Mika and Jiri).\u00a0\u00a0<\/p>\n\n\n\n\n\n\n\n\n
Duty officer \/ Fault service (24h)<\/td>\n03 4126 720<\/td>\n<\/tr>\n
Site Management \u203a Niko Kasurinen<\/td>\n044 493 6424<\/td>\n<\/tr>\n
Network Manager \u203a Mika Sulonen<\/td>\n050 349 7297<\/td>\n<\/tr>\n
Distribution Network Director \u203a Jiri T\u00e4hk\u00e4nen<\/td>\n040 706 2889<\/td>\n<\/tr>\n
CEO \u203a Risto Lehtonen<\/td>\n044 738 6273<\/td>\n<\/tr>\n
All our email addresses are: firstname.lastname@fvp.fi<\/td>\n\u00a0<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Note: The English translations are meant to support the Finnish website. In all conflict situations, the Finnish website and its content are primary.<\/span><\/h2>\n

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Call 03 4126 717 Contact us Note! We are a electricity distribution company. All contracs are done with an electricity seller you choose. Customer service (by phone\/email: Mon-Fri 9-15, at office: Wed 9-16) When move-in \/ move-out, plase contact your electricity seller (we don’t sell energy).\u00a0 When you make a deal with an electricity seller, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":706,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-710","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.fvp.fi\/en\/wp-json\/wp\/v2\/pages\/710","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.fvp.fi\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fvp.fi\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fvp.fi\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fvp.fi\/en\/wp-json\/wp\/v2\/comments?post=710"}],"version-history":[{"count":10,"href":"https:\/\/www.fvp.fi\/en\/wp-json\/wp\/v2\/pages\/710\/revisions"}],"predecessor-version":[{"id":2530,"href":"https:\/\/www.fvp.fi\/en\/wp-json\/wp\/v2\/pages\/710\/revisions\/2530"}],"up":[{"embeddable":true,"href":"https:\/\/www.fvp.fi\/en\/wp-json\/wp\/v2\/pages\/706"}],"wp:attachment":[{"href":"https:\/\/www.fvp.fi\/en\/wp-json\/wp\/v2\/media?parent=710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}