Contact us

Note! We are a electricity distribution company. All contracs are done with an electricity seller you choose.

Customer service (by phone/email: Mon-Fri 9-15, at office: Wed 9-16)

  • When move-in / move-out, plase contact your electricity seller (we don’t sell energy). 
  • When you make a deal with an electricity seller, we generate a distribution contract automatically with the same customer information you gave to your seller and send you a confirmation.

Note! Customer service at Paulinkatu office is open only on Wedesdays at  9 – 16.

03 4126 710

asiakaspalvelu@fvp.fi

Fault service 24h / 365 days 03 4126 720
Cable lookup service 03 4126 730

Technical customer service

  • technical customer service related electricity distribution
  • new electricity connections (form)
  • change of fuse size (form)
  • metering needs (form)
  • connect production to the network (form)
  • kaapelinnäytöt (myös puhelimitse 03 4126 730)

03 4126 740

verkkopalvelut@fvp.fi

Payments issues  / Ropo (Mon-Fri 8-18)

  • due date changes
  • payment plans
  • inquiries about unpaid invoices

Please contact Ropo directly since they do of our account receivables.

09 4246 1337

www.myropo.fi

Telephone switch / service menu

03 41261

verkkopalvelut@fvp.fi

Street address: Paulinkatu 9, 30420 Forssa

Direct contacts

Note! With our technical customer service number 03 4126 740 you reach all you expers (Niko, Mika and Jiri).  

Duty officer / Fault service (24h) 03 4126 720
Site Management › Niko Kasurinen 044 493 6424
Network Manager › Mika Sulonen 050 349 7297
Distribution Network Director › Jiri Tähkänen 040 706 2889
CEO › Risto Lehtonen 044 738 6273
All our email addresses are: firstname.lastname@fvp.fi  

 

Note: The English translations are meant to support the Finnish website. In all conflict situations, the Finnish website and its content are primary.